1. Introduction
Containermax Pty Ltd (“we”, “our”, or “us”) is committed to providing quality services and is dedicated to protecting your privacy. This Privacy Policy outlines our obligations to you regarding the management of your Personal Information, in line with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

A copy of the Australian Privacy Principles may be obtained from the Office of the Australian Information Commissioner at www.oaic.gov.au.

2. What is Personal Information and Why Do We Collect It?
Personal Information is any information or opinion that identifies an individual. Examples of Personal Information we collect include names, addresses, email addresses, phone numbers, and facsimile numbers. This Personal Information is obtained through various means, including interviews, correspondence, telephone, email, our website https://containermax.com.au, and from third parties or publicly available sources.

We collect your Personal Information primarily to provide our services to you, respond to inquiries, and for marketing purposes. We may also use your information for secondary purposes closely related to the primary purpose, where you would reasonably expect such use. You may unsubscribe from marketing communications at any time by contacting us in writing.

3. Sensitive Information
Sensitive information, as defined by the Privacy Act, includes information about an individual’s racial or ethnic origin, political opinions, religious beliefs, membership of a trade union, criminal record, or health information. Sensitive information will only be used:

• For the primary purpose for which it was obtained
• For a secondary purpose directly related to the primary purpose
• With your consent or where required or authorised by law

4. Third Parties
Where practicable, we will collect Personal Information only from you. However, in certain circumstances, we may receive information from third parties. If this occurs, we will take reasonable steps to inform you about the information provided to us by the third party.

5. Disclosure of Personal Information
Your Personal Information may be disclosed in certain circumstances, including:

• To third parties with your consent
• Where required or authorised by law

6. Security of Personal Information
Your Personal Information is stored securely and protected from misuse, loss, and unauthorised access, modification, or disclosure. When your Personal Information is no longer needed, we will take reasonable steps to destroy or permanently de-identify it. However, client files containing Personal Information may be retained for a minimum of seven years.

7. Access to Your Personal Information
You may request access to the Personal Information we hold about you and request updates or corrections. There is no fee for accessing your Personal Information; however, we may charge an administrative fee for providing a copy. To protect your Personal Information, we may require identification before releasing requested information.

8. Maintaining the Quality of Your Personal Information
It is essential to us that your Personal Information is accurate, complete, and up-to-date. If any information we hold is inaccurate, please notify us promptly so we can update our records.

9. Policy Updates
This Privacy Policy may change periodically. Any updates will be available on our website, https://containermax.com.au.

10. Contact Us
For any questions regarding this Privacy Policy, please contact us at:
Email: enquiries@containermax.com.au
Phone: (03) 9344 1370
Address: Unit 32, 1 International Dr, Westmeadows, VIC 3049